More 5-star reviews, without the awkward ask
Reviews are how homeowners choose between you and the next contractor, and how Google and AI tools decide who to recommend. We make getting them a routine part of every job.
How our review management works
We make it easy for every happy customer to leave a review, and we make sure every review gets a response.
- A simple review request process. A short link and message your team sends after every job, by text or email. Timing matters most: ask while the customer is still happy about the work.
- Prompts that bring out detail. We suggest friendly wording that encourages customers to mention the service and their city, which is exactly what Google and AI tools look for.
- Responses to every review. Thank-yous for the good ones and calm, professional replies for the tough ones. You can approve them, or we handle it.
- Beyond Google. Where it matters for your trade, we help you build reviews on Yelp, BBB, Angi, Nextdoor, and Facebook too. AI assistants check more than Google.
- Tracking. Your monthly report shows review count, average rating, and how fast new reviews are coming in compared with your top competitors.
Why review text matters for AI search
When ChatGPT or Google AI recommends a business, it often explains why: "known for fast emergency service," "customers praise their cleanup." That language comes straight from reviews. Ten reviews that say "great!" tell an AI very little. Ten reviews that say "fixed our furnace in Plano the same day" tell it exactly when to recommend you. More on AI search optimization →
The Page One + AI Guarantee
Page one on Google, plus recommendations from AI assistants like ChatGPT, for the target terms we agree on together. We set those terms on your free audit call based on how competitive your trade and city are, so the goal is realistic and written down. And because it’s month-to-month, you’re never locked in.
Frequently asked questions
Do Google reviews help my business rank higher?
Yes. Google says review count and score factor into local ranking, and reviews are one of the strongest prominence signals for the Map Pack. Steady new reviews and reviews that mention your services and service area also help homeowners choose you, and give AI tools like ChatGPT and Gemini specific things to say about your business.
Is it allowed to ask customers for reviews?
Yes, asking every customer for an honest review is fine and encouraged. What Google prohibits is offering incentives such as discounts for reviews, posting fake reviews, and "review gating," which means only asking happy customers. We set up a simple, compliant process that asks every customer the same way.
Should I respond to negative reviews?
Yes, always, calmly and professionally. A thoughtful response shows future customers how you handle problems, which often matters more than the review itself. Take the details offline, never argue, and never share private customer information. We help you write responses to reviews of any kind as part of the monthly plan.
Can you remove bad reviews?
Only reviews that break Google’s policies can be removed, such as spam, fake reviews, conflicts of interest, or offensive content. We flag those through Google’s official process. Honest negative reviews cannot be removed by anyone legitimately, so the real fix is getting more positive reviews and responding well.
Part of every SEO Slushie plan
Find out exactly what it takes to hit page one
Book a free SEO audit call. I’ll show you where you rank on Google and in AI answers today, who is beating you, and the specific terms we can guarantee for your trade and city.
No contracts. $399/mo after setup. Cancel anytime.